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Description - CHCCOM2B Communicate appropriately with clients and colleagues Learner Guide by Pearson Scope

This Learner Guide addresses the competency CHCCOM2B Communicate appropriately with clients and colleagues. It provides learners with a structured learning pathway of concepts, examples, and activities, addressing each Performance Criteria of the competency standard in a logical fashion.
This Learner Guide will help trainees and students achieve superior learning outcomes as it:
  • Provides engaging material for learning, designed to increase the participant's interest in the program and likelihood of completion
  • Is written in relevant, easy-to-read language that facilitates learning
  • Provides numerous activities that develop concepts and reinforce skills
  • Provides clear links between learning and practice
  • Can be used in both workplace and classroom training environments

This Learner Guide will help teachers and trainers of the competency standard by:
  • Providing a clear and consistent resource for each participant
  • Giving the necessary underpinning knowledge for each participant minimising the need for further handouts and/or preparation
  • Providing a source of assessment activities and/or a component of a portfolio of evidence when complete

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