Sales Terms & Conditions

• Prices
• Delivery
• Back Orders
• Quality Guarentee
• Goods Returned For Credit
• Special Orders (Firm Sales)


All prices shown on this website are in Australian Dollars, and are subject to change without notice, and include the GST as of 1/7/00. We are a Tax Registered Business (ABN 41 666 217 250) and will provide a tax invoice with all goods sold. The shopping cart will display the total (inc GST) price, and will also show the GST component of the total. Your order-confirmation e-mail will also show this information, and you will receive a Tax Invoice from us with your delivery showing ex-GST and GST Inclusive Prices. Prices change from time to time; we do endeavour to be accurate, and we will contact you if a price has changed significantly from our published price when you place your order - please note that an order is an offer to purchase, and does not constitute a contract until it is fulfilled.


We will pick the most appropriate freight service to get your order to you as quickly as possible. For orders placed in Sydney prior to Midday, we can usually promise next-business-day shipping for all stocked items, and around 5-7 days for those needing to be ordered in (depending on publisher's availability). Whilst our website does indicate that a product is/isn't in stock, the sheer volume of products being invoiced daily may result in stock running out before the website updates the in-stock indicator. We recommend that you contact us to confirm availability of any product if it is needed urgently. If you are not present at the address given for delivery, the couriers may have to redeliver at a later time, and may leave a card advising you of this: please give an address where you will be present during business hours! In the interest of getting your goods to you quickly.

Back Orders

If you try to order a book not in stock the availability status should quote "Temporarily out of stock". The sheer volume of products being invoiced daily may result in stock running out before the website updates. Another customer's order placed ahead of yours may have depleted the available inventory.
In any case our back order turn-around is within 10 days (depending on publisher's availability). All Pre-Orders are classed as Back Orders. If your order attracted a freight charge - all back orders from that order are FREIGHT FREE. Also if your original order qualified for freight free - all back-orders from that order are also Freight Free. (Please note all international orders will be charged freight).

Quality Guarantee

All items we sell are brand new, freshly printed from the publisher. We don't sell second hand books and never sell damaged stock as new items. All books available for sale on this website are offered as new, unless otherwise indicated or heavily discounted to clear.

Goods Returned For Credit

All books bought "On Approval" can be returned for a full credit if returned within 14 days of the invoice date. Return freight is the responsibility of the sender and must be received by us in a saleable condition. (Private orders are Firm Sales).
Returns for Black Line Masters and Teachers Guides are NOT accepted. A Returns Authorisation will be given if the goods are faulty and can be replaced with a new copy or credited to your account.

Special Orders (Firm Sales)

All orders for multiple copies of a title or titles ordered in by request that are not stocked items are 'Firm Sales'. These items can not be returned unless they are faulty, i.e. miss-bound, damaged.