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Description - Crucial Conversations Bundle by Joseph Grenny

The comprehensive, hands-on program you need to build your leadership effectiveness through world-class communication

When it was first published nearly 20 years ago, Crucial Conversations revolutionized business communications. It has since sold millions of copies and continues to be the go-to guide for business professionals seeking to improve their communications and leadership skills.

Combined with Crucial Accountability--which shows how to solve the problem of violated expectations in ways that preserve and even improve relationships--you get a comprehensive, hands-on program for building your leadership effectiveness through world-class communication.

Crucial Conversations delivers the knowledge and insight you need to prepare for high-stakes situations, transform anger and hurt feelings into powerful dialogue, make it safe to talk about almost anything, and be persuasive, not abrasive--everything required for turning tough conversations into solutions that benefit everyone. This new edition has been fully updated to cover important issues that have arisen in today's workplace, including increased numbers of conversations on digital platforms and concerns of communities of color, LGBTQ communities, global communities, and age-diverse communities.

Crucial Accountability takes you the next step, showing how to address violated expectations, missed deadlines, and inappropriate behavior--issues that can decrease business productivity by up to 50 percent (and up to 90 percent of divorces).

From the experts at one of today's leading corporate training and innovation firms, VitalSmarts, this invaluable business communications and leadership combo is your ticket to increased morale and productivity, and a business culture that's the envy of your industry.


Buy Crucial Conversations Bundle by Joseph Grenny from Australia's Online Independent Bookstore, BooksDirect.

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