A practical guide to the knowledge, principles and skills you need to improve your personal and professional interactions, build your confidence and change your life.

Learn how to flex your style of interaction to get on better with other people - how to build rapport, reduce conflict, and develop collaborative relationships with positive outcomes for everyone.

• Relate more successfully to other people, both at work and at home
• Flex your style of interacting with others to suit the individual
• Increase your confidence as a communicator
• Develop your skills as a leader
• Get more out of virtual communication

This book will help anyone to be more confident in their relationships with people, both at work and outside work.