"This book is a crucial blueprint of what it takes to succeed. A must have for every HR professional."-Lynda Gratton, Professor, London Business School

"One single concept changed the HR world forever: 'HR business partner'. Through consistent cycles of research and practical application, Dave and his team have produced and update the most comprehensive set of HR competencies ever."-Horacio Quiros, President, World Federation of People Management Associations

"Packed with facts, evidence, and prescriptive advice. It is about being a business leader first, and an HR professional second."-Randy MacDonald, Senior Vice President, Human Resources, IBM Corporation

"The concepts and competencies presented in this book provide HR leaders with new insights."-Gina Qiao, Senior Vice President, HR Lenovo

“Powerful, relevant and timely! Defines "new HR" in a pragmatic way. This book is a must for leaders and HR folks who seek to create sustainable competitive advantage."-Satish Pradhan, Chief, Group Human Resources, Tata Sons Limited

"You can't argue with the data! This book is a definitive and practical guide to learning the HR competencies for success."-John Lynch, Senior Vice President, HR, General Electric

"A must read for any HR executive. This research - based competency model is particularly compelling because it is informed by the perspective of non-HR executives and stakeholders."-Sue Meisinger, Distinguished speaker and author, former CEO of SHRM

"Read this book for a unique long - term perspective on where HR competencies have brought us and must take us in future."-John Boudreau, Professor, University of Southern California and Research Director, Center for Effective Organisations