Description - Listen Like You Mean It by Ximena Vengoechea
Fortunately, listening, like any communication skill, can be improved--and Ximena Vengoechea can show you how. As a user researcher, she has spent the past six years facilitating hundreds of conversations at LinkedIn, Twitter, and Pinterest. It's her job to uncover the truth behind how people use--and really think about--her company's products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including-
How to quickly build rapport with strangers
Which questions help people unlock what they need to say
When it's time to throw out the script entirely
How to recover from listener's drain
Drawing from her own research sessions, as well as stories and interviews with marriage counselors, life coaches, filmmakers, podcast hosts, and other real-life listening experts, Vengoechea shows us how to better listen so that we can all feel heard, connected, and understood in a world that keeps turning up the volume.
Buy Listen Like You Mean It by Ximena Vengoechea from Australia's Online Independent Bookstore, BooksDirect.
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Listen Like You Mean It: Reclaiming the Lost Art of True Connection
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