Municipal Benchmarks provides an external context in which to examine local government performance. David Ammons guides municipal executives, department heads, management analysts, mayors and city council members, and citizen groups through the benchmarking tools needed to assess and establish community standards for their operations and delivery of services. The second edition of this practical reference book has been revised to include: updates charts and data; expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service; new chapters on: management services, parking services, risk management, social services, streets, sidewalks, and storm drainage, water and sewer services, fleet maintenance, gas and electric services; The author contrasts United States national standards developed by professional associations with actual performance targets and performance.