Description - Process Improvement Skills: Rethinking the Routine by J. William Pfeiffer
This hands-on workshop is an effective way of helping people understand the quality process and how to make it work on a day-to-day basis. This timely module introduces and shows how to create:
Mind maps
Process Analysis Systems
Flow charts
PERT charts
Using examples, exercises, and case studies, this workshop teaches the basic concept of workflow processes. Participants actively participate in the exercises so they fully understand how to use these important tools in their jobs every day. Help your organization in its quest to attain quality with the Process-Improvement Skills workshop.
Help participants:
Identify the importance of continuously challenging workflow process
Identify the components of a workflow process
Define desired results of a workflow process in terms of specific criteria
Monitor, challenge, and choose the best way to improve processes
TIMING: 1/2-day
AUDIENCE: All employees at all levels
Buy Process Improvement Skills: Rethinking the Routine by J. William Pfeiffer from Australia's Online Independent Bookstore, BooksDirect.
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