Description - Self-Managing WorkGroups: Quality Circles as a Vital Key to Participative Management in TQM by David Hutchins
The concepts of Self-Managed WorkGroups (called Quality Circles) have been successful in the Far East and South East Asia. This book helps to establish them properly and avoid the failures experienced in the early 1990s. There are now global companies with operations in the West and have established Quality Circles that are thriving.
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