“What a fantastic textbook! An outstanding text that provides theoretically grounded, pedagogically sound guidance to creating effective professional documents. It’s one of those rare books students will want to keep on their bookshelves well beyond graduation.” – Doreen Starke-Meyerring, McGill University

A Strategic Guide to Technical Communication incorporates useful and specific strategies for writers to create aesthetically appealing and usable technical documentation. The second edition adds a chapter on business communication, reworks the discussion on technical style, and expands the information on visual communication and ethics into free-standing chapters.