The foundational and go-to book for anyone who does training in the talent development field.

set new standards for the training industry.

will be relieved to find that its lively, user-friendly tone has been carefully preserved. In fact, this is a book that faithfully practices what it preaches, engaging the reader from page one and immediately involving them in the first of many try-it-yourself exercises that teach trainers how to avoid telling in favor of more interactive training.

This substantially heftier edition covers everything you must know to be a better trainer, plus:
Additional tools, charts, exercises, illustrations, quizzes, and activities to involve learners.