Description - The Performance Paradox: Understanding the Real Drivers that Critically Affect Outcomes by Jerry L. Harbour
How does performance improve? A simple yet often unexplored question. To quantify it, it must be measured. To measure it, it must be understood. The good news is that once we actually examine how to test performance, a number of basic principles and natural laws emerge. Principles and laws with universal applications across diverse subjects, and wh
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