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Books by Peter Hernon
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Service Quality in Academic Libraries
Peter Hernon
Paperback , Jan '96
RRP:
$73.99
$71.03
Library Leadership in the United States and Europe
Peter Hernon
Paperback , Jan '13
RRP:
$94.99
$91.19
The Great Rescue
Peter Hernon
Hardback , Jun '17
RRP:
$49.99
$44.99
Making a Difference
Peter Hernon
Paperback , Dec '06
RRP:
$79.99
$76.79
Assessing Service Quality
Peter Hernon
Paperback , May '15
RRP:
$137.00
$123.30
U.S. Government on the Web
Peter Hernon
Paperback , Jun '03
RRP:
$99.99
$95.99
Statistics for Library Decision Making
Peter Hernon
Paperback , Jan '89
RRP:
$69.00
$66.23
Outcomes Assessment in Higher Education
Peter Hernon
Paperback , Jun '04
RRP:
$79.99
$76.79
Academic Librarians as Emotionally...
Peter Hernon
Paperback , Nov '07
RRP:
$79.99
$76.79
Shaping the Future
Peter Hernon
Paperback , Sep '10
RRP:
$89.99
$86.39
Revisiting Outcomes Assessment in Higher Education
Peter Hernon
Paperback , Jan '06
RRP:
$89.99
$86.39
Engaging in Evaluation and Assessment Research
Peter Hernon
Paperback , Jun '11
RRP:
$90.00
$86.40
Service Quality in Academic Libraries
Peter Hernon
Hardback , Jan '96
RRP:
$190.00
$182.40
Reflecting on the Future...
Peter Hernon
Paperback , Apr '13
RRP:
$147.00
$132.30
Federal Information Policies in the 1990s
Peter Hernon
Paperback , Sep '96
RRP:
$83.99
$80.63
The Next Library Leadership
Peter Hernon
Paperback , Oct '03
RRP:
$99.99
$95.99
Statistics
Peter Hernon
Paperback , Jan '94
RRP:
$58.00
$55.68
Improving the Quality of...
Peter Hernon
Paperback , Dec '05
RRP:
$79.99
$76.79
Listening to the Customer
Peter Hernon
Paperback , May '11
RRP:
$83.00
$79.67
The Great Rescue
Peter Hernon
Paperback , Jul '18
RRP:
$29.99
$26.99
Higher Education Outcomes...
Peter Hernon
Paperback , May '13
RRP:
$76.00
$72.95
Information Literacy as a Student Learning Outcome
Laura Saunders
Paperback , Jun '11
RRP:
$94.99
$91.19
Convergence and Collaboration...
Ronald R. Powell
Paperback , Oct '08
RRP:
$90.00
$86.40
Research Misconduct
Ellen Altman
Hardback , Oct '97
RRP:
$190.00
$182.40
Viewing Library Metrics from...
Robert E. Dugan
Paperback , Aug '09
RRP:
$96.00
$92.16
The Kindling
Peter Hernon
Hardback , Sep '96
United States Government...
Peter Hernon
Mixed media product , Sep '02
U.S. Government on the Web:...
Peter Hernon
Digital (delivered electronically) , Jan '01
Federal Information Policies in the 1980's
Peter Hernon
Hardback , Jan '87
Managing with Data
Peter Hernon
Paperback , Nov '14
Assessing Service Quality:...
Peter Hernon
Digital (delivered electronically) , May '15
Assessing Service Quality
Peter Hernon
Paperback , Apr '10
United States Government...
Peter Hernon
Mixed media product , Sep '02
Reflecting on the Future...
Peter Hernon
Digital (delivered electronically) , Jan '13
Getting Started with Evaluation
Peter Hernon
Digital (delivered electronically) , Jan '14
Delivering Satisfaction and Service Quality
Peter Hernon
Hardback , Jan '22
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